1. Introduction
TOTALITI INOVACAO EM TECNOLOGIA DA INFORMACAO LTDA ("Totaliti," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide when you register for our service, including your full name, email address, company name, phone number, and billing information.
2.2 Usage Data
We automatically collect certain information when you access our platform, including your IP address, browser type, operating system, pages visited, and the date and time of your visit.
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through our cookie banner. For more details, see our Cookie Policy below.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our platform and services
- To process transactions and send related information
- To communicate with you about updates, security alerts, and support
- To improve our platform based on usage patterns and feedback
- To comply with legal obligations and enforce our Terms of Use
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- With service providers who assist us in operating our platform (e.g., cloud hosting, payment processing) under strict data processing agreements
- When required by law or to protect our legal rights
- With your explicit consent
5. Data Security
We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, regular security audits, and strict access controls. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your registration is active or as needed to provide you with our services. After service termination, we retain your data for 30 days before permanent deletion, unless legal obligations require longer retention.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also object to or restrict certain processing activities. To exercise these rights, contact us at support@totaliti.com.br.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through standard contractual clauses and data processing agreements.
9. Cookie Policy
Our platform uses essential cookies for authentication and security, functional cookies to remember your preferences, and analytics cookies to help us understand platform usage. You can accept or decline non-essential cookies through our cookie consent banner.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our platform. Your continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
TOTALITI INOVACAO EM TECNOLOGIA DA INFORMACAO LTDA
Rua Jose Monteiro de Brito Netto, 169
São Bernardo do Campo / SP — CEP 09725-510
Brazil
Email: support@totaliti.com.br