What is Totaliti and how does it work? +

Totaliti is a cloud-based process automation platform. It allows you to design workflows using a visual builder, assign tasks, track progress in real time, and integrate with your existing tools. Everything runs on our secure infrastructure with no additional hardware required.

How do I get started with the platform? +

Visit our Get Started page and follow the registration steps. After verifying your email, you will have access to a 14-day free trial with full platform features. Our onboarding wizard will guide you through building your first workflow.

What types of workflows can I build? +

You can build approval chains, document review processes, onboarding sequences, ticket routing, invoice processing, compliance checklists, and any other structured process. Our visual builder supports conditions, parallel branches, automated notifications, and deadline enforcement.

Can I integrate Totaliti with my existing software? +

Yes. Totaliti offers a REST API, webhook support, and pre-built connectors for popular platforms. Our Integration Hub documentation provides step-by-step guides for connecting with CRM, ERP, and communication tools.

How does billing work? +

We offer monthly and annual billing options. All plans include a 14-day free trial. You can upgrade, downgrade, or cancel at any time. Visit our Pricing page for detailed plan comparisons and rates.

Is my data secure on Totaliti? +

Yes. We encrypt all data at rest and in transit using AES-256 and TLS 1.3 protocols. Our infrastructure is hosted in SOC 2-compliant data centers. We also offer role-based access control, IP whitelisting, and full audit logs for compliance purposes.

What support options are available? +

Basic plan users get email support with a 48-hour response time. Professional users receive priority support with a 12-hour response window. Enterprise clients have dedicated support with a 4-hour response SLA, including phone and chat options.

Can I cancel my subscription at any time? +

Yes. You can cancel your subscription from your workspace settings at any time. Your data remains accessible for 30 days after cancellation, giving you time to export anything you need. There are no early termination fees.